As a major custom plastic molder, providing product to our customers in a timely fashion is our primary focus, not our computer network. We became frustrated with our old computer system and our server was outdated. Our PC’s were giving us problems, directly impacting the efficiency of my staff. This was clearly something to address, so in 2014 we decided to outsource our computer support to the team at Wolf Consulting, Inc.
From the very beginning, I witnessed a significant improvement as we had an entire team of professionals working to make our computer systems run more efficiently for my business. A while later, I decided to move forward with a long overdue server upgrade project. My #1 concern was downtime during this transition and the obvious pain and inconvenience that could occur. In fact, I had been through it before with another IT company, and the downtime was extensive and somewhat expensive. From start to finish of the project, I was kept in the loop by the Project Manager. He was sharp and engaging, while all other team members were professional, knowledgeable and very efficient. In the end, the actual network downtime during the scheduled project was significantly less than estimated! These days, Wolf Consulting has my computer network running better than ever before. My staff is very pleased and I look forward to many productive years ahead.
Custom Mold Manufacturer