Client Support
Wolf Consulting, Inc. provides a variety of Helpdesk & Support services to our clients - via telephone, email,
remote control and onsite. Our Helpdesk & Support Team is available to clients during our regular business hours
of 8AM - 5PM, Monday through Friday, excluding holidays, and by appointment.
If you have a question or are experiencing a computer problem, please open a new support case below.
Open a New Support Case
All service & support requests from our clients are tracked and documented through the
WolfTrack™ system – the problem, the solution, and everything in-between
- Open a new support case via email. You will receive an automatic confirmation email indicating your case
number, and the next available member of our Helpdesk & Support Team will respond.
- Or open a new support case via telephone, by calling our Support & Helpdesk Team at
724-325-2900 x5.
Remote Technical Support
Many issues can be resolved quickly via remote control - without a Network Engineer making a special trip to
your office. With your permission, we can connect to your desktop via the Internet and quickly view, diagnose
and resolve the question/problem.
While on the phone with a member of our Support & Helpdesk team, you may be asked to click a link in order
for us to control your computer and better assist you.
Make Wolf Consulting, Inc. your first call.
Our WolfTrack Service & Support System is just one of the many reasons why Wolf Consulting, Inc. is the premier
IT outsourcing company for small and mid-size business in the Greater Pittsburgh area. To become a client
or for more information about our services, call 724-325-2900 x4, or contact us
today.
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