Our Services

• Network Design - Our team of certified and experienced network engineers and consultants will work with you to properly design a computer network that will meet all of your needs - before you buy your first piece of hardware or software. Wolf Consulting, Inc. can save you time and money by helping you specify and select the most appropriate computer hardware and software to meet your computing technology needs and budget requirements.

• Network Installation, Setup and Configuration - We will setup and configure your servers, desktops and laptops on your network. From setting-up computer hardware, to installing and configuring network operating systems and application software, our skilled and experienced Network Engineers will take care of it all.

• Training - To help you get the most out of your hardware, software and network investment, we teach your employees how to use the new network hardware and software technology. Individual instruction is available for those who prefer to learn privately, or group sessions can be conducted to train many employees at one time.

• WolfCare^TM Ongoing Service & Support - You will feel at ease knowing that that our network professionals are ready to assist you. After the initial implementation, we will continue to work with you to update, manage and maintain your network. When you have a problem - or opportunity - we will be there.

  Wolf Consulting, Inc. takes a pro-active approach to servicing and maintaining our clients’ computer networks. Instead of waiting to respond to problems after-the-fact, we like to work with our clients to service and maintain their computer systems (servers, workstations and networks) on a pro-active, regularly scheduled basis — to keep them up and running, and performing at top capacity. This, in turn, minimizes problems and down time, and helps maximize productivity, efficiency, and your computer system investment. We call this our “WolfCare Network Service and Support.”

  • Regularly scheduled onsite service and support. We’ll visit your site on a regularly scheduled basis and take care of all of your computer needs – from solving problems, to making changes, to pro-active and preventive maintenance, to strategic planning. Perhaps that means one onsite visit each week, or maybe once each month. We’ll work with you to choose an amount of time and frequency that makes sense.

  • Monitoring. We pro-actively monitor servers, desktops and laptops. When any significant events occur, an alert is generated, and we are automatically notified. Some examples include: tape backup failure; disk image failure; unexpected computer shutdowns; disk drive errors and warnings; low free disk space; stopped Services; out-of-date virus definitions; critical event log entries; power-related events; and more! With this information, we are able to pro-actively address the issues - thus allowing us to prevent/minimize the problems, unexpected downtime, and business interruptions that can occur if those issues go undetected.

  • WolfTrack^TM IT Automation and Network Management. Our WolfTrack IT Automation and Network Management Technology is a set of comprehensive tools for keeping networks performing at their best. Our scripting capabilities allow us to keep computers running optimally (e.g., through regular defrags, reboots, clearing of temporary files) and to perform ad-hoc maintenance (e.g., Service Pack installations, registry changes), as needed, without disrupting business productivity. We install Microsoft updates and critical patches more quickly and reliably than could ever be done manually. Hardware and software asset inventories provide up-to-the-minute information – for upgrade planning, troubleshooting, insurance claims, etc. Many pre-set and ad hoc reports are available. And our clients’ in-house IT staff can access many of the features through our User Portal via the web. Click here for more details.

  • As-needed HelpDesk support – via telephone, email and remote control. Besides regularly scheduled onsite visits, we offer “as-needed” HelpDesk service and support for your interim questions and computing needs. For items that can’t wait for the next regularly scheduled onsite visit, support is provided by a member of our HelpDesk & Support Team via telephone, email, remote control, or onsite — depending on what’s needed for the situation. Clients can open a new WolfTrack support case via telephone, via our website, or via email.

Make Wolf Consulting, Inc. your first call.
Our computer networking services is just one of the many reasons why Wolf Consulting, Inc. is the premier IT outsourcing company for small and mid-size business in the Greater Pittsburgh area. To become a client or for more information about our services, call 724-325-2900 x4, or contact us today.