Our Services

• Network Design - Our team of certified and experienced network engineers and consultants will work with you to properly design a computer network that will meet all of your needs - before you buy your first piece of hardware or software. Wolf Consulting, Inc. can save you time and money by helping you specify and select the most appropriate computer hardware and software to meet your computing technology needs and budget requirements.

• Network Installation, Setup and Configuration - We will setup and configure your servers, workstation PCs and portable notebook PCs on your network. From setting-up computer hardware, to installing and configuring network operating systems and application software our skilled and experienced Network Engineers will take care of it all.

• Training - To help you get the most out of your hardware, software and network investment, we teach your employees how to use the new network hardware and software technology. Individual instruction is available for those who prefer to learn privately, or group sessions can be conducted to train many employees at one time.

• WolfCare^TM Ongoing Service & Support - You will feel at ease knowing that that our network professionals are ready to assist you. After the initial implementation, we will continue to work with you to update, manage and maintain your network. When you have a problem - or opportunity - we will be there.

  Wolf Consulting, Inc. takes a pro-active approach to servicing and maintaining our clients’ computer networks. Instead of waiting to respond to problems after-the-fact, we like to work with our clients to service and maintain their computer systems (servers, workstations and networks) on a pro-active, regularly scheduled basis — to keep them up and running, and performing at top capacity. This, in turn, minimizes problems and down time, and helps maximize productivity, efficiency, and your computer system investment. We call this our “WolfCare Network Service and Support.”

  • WolfCare Scheduled onsite service and support. We’ll visit your site on a regularly scheduled basis and take care of all of your computer needs – from solving problems, to making changes, to pro-active and preventive maintenance, to strategic planning. We’ll work with you to choose an amount of time and frequency that makes sense.

  • WolfCare Monitoring. We receive notifications regarding the success/failure of scheduled nightly backup jobs, virus detections/quarantines, power disturbances, significant firewall activities, stopped services, and server reboots. When any of these events warrant, we investigate and take the appropriate course of action.

  • WolfCare Monitoring. Our specialized remote monitoring software allows us to securely monitor the availability of our clients’ servers. No matter what the root cause of not being able to connect to your server (power outage, Internet connection problem, firewall problem, server-down, Exchange software down, etc.), our HelpDesk will know there is a problem, and will investigate and take the appropriate course of action.

  • As-needed Helpdesk support – via telephone, email and remote control. Besides regularly scheduled onsite visits, we offer “as-needed” HelpDesk service and support for your interim questions and computing needs. For items that can’t wait for the next regularly scheduled onsite visit, support is provided by a member of our HelpDesk & Support Team via telephone, email, remote control, or onsite — depending on what’s needed for the situation. Clients can open a new WolfTrack support case via telephone, via our website, or via email.

Make Wolf Consulting, Inc. your first call.
Our computer networking services is just one of the many reasons why Wolf Consulting, Inc. is the premier IT outsourcing company for small and mid-size business in the Greater Pittsburgh area. To become a client or for more information about our services, call 724-325-2900 x4, or contact us today.