For many years, we employed a full-time in-house IT person. As our business and technology needs developed to meet the demands of our marketplace, it became increasingly difficult to stay current on all of the latest technologies, or be familiar with all of the Best Practices, or have access to the best network monitoring and management tools. When our in-house IT person submitted her resignation, we decided to outsource our IT service and support and chose Wolf Consulting, Inc. It was at this point that we fully realized that her experience was limited to what she did on our network and what she did at her last job.

With Wolf Consulting, it was clear from the first day that we now have access to an entire team of experienced, certified professionals. Their technical capabilities, expertise, management tools and scalability are far superior to what we had with our former one-person in-house IT department. They take care of everything for us - from onsite support to remote support, from proactive work to reactive work, from smaller issues to longer-term strategic planning. Because they do a great job, my management team and I get to spend our time working on our core business functions and business-building activities.

I highly recommend the team at Wolf Consulting to other small and mid-sized companies looking to outsource their IT support.

We have had the pleasure of working with Wolf Consulting for more than 15 years. As the owner of a smaller business, I don’t have the time or resources to deal with our computer systems or Information Technology needs. That’s what I love about Wolf Consulting. Using their WolfCare service, they take care of all of our computing and technology needs for me. They give me the peace of mind to stop worrying about my technology and get back to achieving my business goals. Whenever I have a problem, or a new opportunity, the staff at Wolf Consulting are always eager and ready to help!

Wolf Consulting has been absolutely super! We have worked with them for more than 12 years. As one of their clients, it’s like we have our very own IT department – a staff of experienced, certified computer professionals who understand our network and our business. Using their WolfTrack System, they pro-actively monitor and manage our server, desktops and laptops and keep them running at their best. They visit our office twice each month and take care of items on our To Do list. And their HelpDesk provides fast assistance via telephone, email and remote control. And another thing that’s really great is that they all talk in plain English!

I am 110% satisfied!  We have used Wolf Consulting since we started our organization in 2002. They do a great job of taking care of all of our network and computer needs. Their field staff comes onsite twice each month, and their HelpDesk staff is always quick to help in-between onsite visits via telephone or remote control.   As a non-profit organization, we don’t have a huge budget for IT, and we need to spend our money wisely.  We could never afford to hire a full-time IT person who would give us all that we get from Wolf Consulting.

Wolf Consulting, Inc. has consistently given our company top-of-the-line service more than 20 years – always keeping us ahead on new technology, while keeping a close friendly relationship with our employees and their computing needs. I especially like the fact that they are pro-active, and use their tools to prevent problems from occurring in the first place – rather than waiting to deal with problems after the fact. And everyone there is so nice and easy to talk to. Two thumbs-up!

In the past, we tried using single-person IT companies to help us, but they didn’t keep an eye on our computers.  For instance, the former company told us that we had a backup system, but, since they didn’t monitor it, we only found out when our system crashed that the backups hadn’t been working!  That wouldn’t happen with Wolf Consulting.  Their technical people are pro-active, knowledgeable, and nice to work with.   My account manager meets with me periodically to discuss changes in my business and changes in technology.  That helps me to make smart business decisions. 

It has been great having Wolf Consulting to take care of all of our networking and computing needs – so that I don’t have to worry about it and can focus on the other aspects of running the business.  It’s very comforting to know that I have a partner like Wolf Consulting as a part of my team.

At my last business, I learned some lessons the hard way. We were using a low-cost, one-man outfit as our computer consultant. As far as I knew, everything was fine with our computer systems. Our server crashed, and our consultant was unable to fix the problem. We were down for almost a week. Our clients were growing very restless.

That's when I found Wolf Consulting. Their staff was able to find out the truth from him – that our backups had not been setup properly and had not been running for months! Wolf Consulting worked quickly to rebuild our server from scratch and salvaged as much of our data as possible. They got our network, and my business, backup and running. Going forward, they continued to provide excellent service and support, and I felt confident that they were truly monitoring and managing our systems. Years later, when I sold that business and started my next business, Wolf Consulting was one of the first phone calls that I made. They are great, and I highly recommend them!

We have been working with Wolf Consulting since early 2007 when our previous IT consultant moved out of state.   When we first started working with Wolf Consulting our server had failed and our network was down. Thankfully the Wolf Consulting team was able to revive our server and keep our business up and running until a new server was installed.  Since then, they’ve covered all the bases – from monitoring our systems, to helping with hardware and software purchases, to onsite and remote technical support, to major projects and strategic planning.  We don’t need a full-time in-house IT staff, but we do need reliable computer systems.

I enthusiastically recommend the team at Wolf Consulting to other small and mid-sized companies looking for support with their computer networks.

Wolf Consulting has been helping us since we became an independent company in 2005, and it has been a great experience. They have consistently provided us with efficient and cost-effective solutions. I really like the fact that they are proactive – working hard behind the scenes to prevent problems from happening. From small questions and problems, all the way up to major projects, they take care of it all for us. There’s no way an internal computer guy could never have all the expertise that we get from the team at Wolf Consulting. I would gladly recommend Wolf Consulting to any business that’s looking for help with their computer systems!

My law firm has been with Wolf Consulting, Inc. since 1997. We have been consistently pleased with the service provided. Wolf Consulting requires its staff to maintain the highest level of current subject matter expertise and professional certifications, and is constantly innovating to provide comprehensive IT service and support, at a fair price. I regularly recommend Wolf Consulting to other small businesses who want to leave their computer networks and Information Technology to the experts.

Several years ago, when it was time for our first server, we talked to Wolf Consulting.  I know my business, but, at the time, I must admit that I didn’t know a lot about computers.  These days I am a lot smarter about computers because they have always taken the time to explain the technologies so that I can make good business decisions.  We aren’t a big company, and our needs are not complex, but we need the systems to work – and they do.  When we opened a company in Florida, Wolf Consulting helped us to connect our Pittsburgh location and our Florida location so that we could manage the QuickBooks accounting database for both companies from Pittsburgh.  They also set us up to access the office network from home and to get our e-mail on our phones. 

I am happy with the reliability of our systems since we started working with Wolf Consulting.  I am pleased to recommend them to others who are looking for a good company to manage their systems.

Wolf Consulting has been and continues to be a strategic partner for the success of Information Technology initiatives of our company.  The knowledgeable and courteous staff works with us to identify the right solutions for our long-term goals and short-term needs.  If your organization is in the market for an IT consulting and support firm, then look no further than Wolf Consulting!

We have a small internal IT staff.  We take care of many of the day-to-day operations, and we are the first-responders to most support requests.  But it is hard for us to stay up-to-date with all of the newest technologies, or have resources or expertise to handle all of our IT needs. We use Wolf Consulting to augment our internal IT resources.  We use their WolfTrack system and network management tools to monitor and manage our computer systems.  Their technical experts visit our main office on a regular basis, and their helpdesk staff is always just a phone call away.  They provide expertise and a set of helping hands for our bigger projects. They also manage the renewals and maintenance subscriptions for all of our software licenses – which saves me a ton of time. They are awesome!

Wolf Consulting has earned my trust over the years because they have proven to me that the level of service they provide is achievable! Not only does the staff hold the highest of IT credentials, they have the skills to prove it. It is like having a large company IT department on-demand!

As an IT Professional, I recognize the value that Wolf Consulting brings to the table. Not only are they proactive at problem detection, they are very skilled at resolving the root cause of problems that do occur. They can help with the largest projects or fine-tune the smallest detail.

Wolf Consulting is a very cost effective solution that I will continue to use and recommend in the future.