We have operated for over a decade with an outsourced/managed IT services environment. In 2016, through a competitive bidding process, we selected Wolf Consulting, LLC (WCI) to provide our managed IT services. The transition from the prior services provider was well executed by WCI and painless for our staff. The process was organized and effectively communicated. WCI has subsequently supported the sizing, procurement, and replacement of our in-house servers, again with minimal disruption to staff and operations. We believe the WCI approach has resulted in improvements in the organization and documentation of our IT systems as well as all the connected devices. Our vCIO/Account Manager is in regular contact with us to ensure our needs are being met and alerting us to issues that we should be considering. The Help Desk response is timely and the Help Desk provides a clear explanation of the fixes they make in response to our requests for assistance. We are very satisfied with the value and the responsiveness of WCI.
Chief Financial Officer
Non-profit organization focusing on patient care